Privacy policy

Last updated: October 6, 2026

At Pautala we handle your personal data under Colombia's Law 1581 of 2012 and its regulations. Here we explain, with no fine print, what data we keep, what for, and how you can ask us to change or delete it.

What data we keep

• Your name and email, to write to you.
• Your brand's details: name, what it does, the tone and the networks you choose.
• The material you upload, such as images, product photos or voice recordings.

What we use it for

• To create your brand's strategy and content.
• To write to you about your account and your plan.
• We don't sell your data or share it with other brands.

Your material is yours

The images, voices and products you upload are only used for your brand's content. We don't use them to train artificial intelligence models or for anyone else's content. The content we create for you is yours.

Who we work with

We use cloud and artificial intelligence providers to store your information and create the content. They only receive what they need to do their part and are bound to protect it.

Your rights

You can see, update, correct and ask us to delete your data, and withdraw your consent whenever you want. Write to us at [email protected] and we'll answer within 15 business days.

Changes

If we change this policy we'll email you before the change applies. You can also read our terms of use.